Last updated: May 15, 2024

Introduction

Welcome to Lumos Digital Marketing! We are committed to protecting your personal data and your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website lumosdigitalmarketing.co.uk (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Site.

Information We Collect

Personal Information

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

• Name
• Email address
• Phone number
• Address
• Company name
• Any other information you provide to us through forms on our Site

Usage Data

We may also collect information on how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

Lumos Digital Marketing uses the collected data for various purposes:

• To provide and maintain our Site
• To notify you about changes to our Site
• To allow you to participate in interactive features of our Site when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Site
• To monitor the usage of our Site
• To detect, prevent, and address technical issues
• To send you marketing and promotional materials, where you have consented to receive such communications

Disclosure of Your Information

We may disclose your Personal Information in the following circumstances:

• Business Transactions: If Lumos Digital Marketing is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: Lumos Digital Marketing may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Security of Your Information

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the “last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: lumosdigitalmarketing.co.uk/contact
• By phone number: 0161 304 5698
• By mail: Lumos Digital Marketing, 163 Holland Street, Denton, M34 3GG 

Thank you for visiting Lumos Digital Marketing!